TESTBOOK IS HIRING FULLY WORK FROM HOME

Exciting Work-from-Home Opportunity with Testbook: Open to All Graduates!

Testbook is on the lookout for dynamic and motivated individuals to join their team! If you’re seeking a remote job that leverages your communication skills and offers flexibility, this might be the perfect fit for you. Below, you’ll find all the details you need to know:

Position Overview:

Role: Customer Support Executive

Qualification Required: Bachelor’s degree in any field

Location: Fully Remote (Work from Home)

Key Responsibilities:

Engage with customers through phone calls, emails, and online chats to address their inquiries and resolve issues.
Provide active support for customer service tasks, including automated provisioning, online billing assistance, order tracking, and account management.
Identify and propose cross-selling and up-selling opportunities to enhance the customer care experience.
Monitor and report key performance metrics related to customer support.
Collect and integrate customer feedback to continuously improve services.

Why Join Testbook?

Flexibility: Enjoy the comfort of working from home.
Career Growth: Build a strong foundation in customer interaction and service excellence.
Inclusive Hiring: Open to graduates of any discipline.